Sell for cash, swap for something else, or give it away. Getting set up takes about fifteen minutes, most of which is verification, and once you are approved you can list straight away.
Verification is the one part you cannot skip, so it is worth gathering these first. Sellers who start without them tend to stop halfway.
Name, email, password. Verify the email link we send you — check your spam folder if it does not arrive within a few minutes.
A short guided form. You will upload a profile photo, your ID, and take a live selfie for the face check. Your phone number is confirmed by a code.
Take the photos in daylight if you can. Blurry or cropped ID pictures are far and away the most common reason an application comes back.
Pick your bank and enter the account number. We check it against the bank while you type and show you the account name that comes back — if that is not you, the details are wrong.
This is where every payout goes, so it is worth reading twice.
A person looks at your application. We aim to have most decisions back within a day or two, and you will get an email either way.
If something is not right, the email says what — you fix that one thing and resubmit rather than starting again.
You will be emailed the decisionApproved sellers can list immediately. There is nothing else to wait for.
When you have a moment, open My Store in your dashboard and set up your storefront — name, banner, description. Buyers do look, and a store that has clearly been set up sells more than one that has not.
A listing is doing one job: helping someone decide without holding the item. Everything below follows from that.
Describe the item in a sentence and BartaBase AI writes the listing — title, description, category, a suggested price based on what similar things actually sell for here.
Always read it before publishing. It writes from what you told it, so if you left out the scratch on the lid, so will it — and that scratch is what causes the dispute later.
Say what it is, what condition it is in, and what is included.
Natural light, plain background, several angles. Photograph the flaws too — a visible scratch in the listing is a detail; the same scratch discovered on delivery is a refund.
You can add a single video of up to 15 seconds. Use it for the thing a photo cannot show: that the machine runs, the zip works, the screen has no dead pixels.
A quick walk around the item in good light does more for a buyer's confidence than any amount of description.
New listings get a quick check before they go live — usually well within a day. These are the things that send one back.
BartaBase holds the buyer's payment until they confirm the item arrived. That protects them — and it protects you, because a buyer cannot take the item and then reverse the payment.
You will see the order marked paid. That is your signal to ship or arrange the handover. The money is real, it is just not yours yet.
Update the order to Shipped, then Delivered. Once it is delivered you can attach proof — a photo, a receipt, a screenshot from the courier.
Attach it. Proof of delivery is what settles a dispute in your favour weeks later, and it takes ten seconds.
The order moves to awaiting settlement, and the payout goes to your settlement account. Your Finance page shows exactly what came in, what commission was taken, and what is still owed to you.
Commission: 10% capped at ₦10,000.00List what you have and what you want. The Barter Agent values both sides, finds people to trade with, and can even spot three-way swaps where no single person wants what you have.
Any balancing cash is held by BartaBase until both of you confirm the exchange happened, so nobody has to go first.
List an item as free and people can register interest. You choose who gets it, arrange a pickup through the app, and both of you confirm the handover afterwards.
The confirmation matters: it builds a reliability record for the person collecting, which is what keeps no-shows down for everyone.
Every order in one place, with the buyer's details, what they paid, and what you will net. Update shipping from here and attach delivery proof.
What you have earned, what commission was taken, what is still awaiting settlement, and how each day compares to your own average. Export any of it to CSV or Excel.
Your storefront: name, banner, description, and everything you have listed. Worth ten minutes once, then leaving alone.
Quantities in one screen, so you are not selling something you have already shipped. Update it as you go.
Everywhere your account is signed in. If you ever see something you do not recognise, sign out everywhere and change your password — in that order.
Ask the assistant, check whether anything is down, or raise a ticket with a person. More on that below.
Start with the assistant — it can see your own orders and payouts, so for "where is my money" it usually answers in seconds. When it cannot, raise a ticket.
On the Help and Support page. It answers from your actual account: the status of your orders, what is awaiting settlement, whether your verification went through.
Also on that page, and it is live rather than decorative. If payouts or payments are having a bad morning, it says so — which saves you raising a ticket about something we already know about.
Pick a topic, describe what happened, and attach the order if it is about one. You can attach screenshots or a PDF receipt — up to five files.
You get a reference like BB-4F2A91 and an email confirming it. Replies arrive by email and are on your ticket page, and you can reply from there. We usually respond within a day.
A person reads every ticketCreate an account, verify who you are, and list your first item today. No listing fees — we only earn when you do.
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